iRaw is not responsible for inaccurate information provided through the Services and makes no representations as to the accuracy, reliability, timeliness, or completeness of Content, including without limitation, the description, availability or effectiveness of any product. Services include, but are not limited to phone, website, in person, or any media whatsoever. iRaw does not assume any liability for any loss that may result from the reliance by any person upon any Content provided through the Services.
All content including, but not limited to, what you provide and what iRaw provides, phone conversations, emails, websites, videos, and any type of transmissions, are owned by iRaw.
iRaw shall not be subject to any obligation of confidentiality. By providing information, you hereby grant the Company/Business/iRaw a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free right and license to use, copy, edit, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, create derivative works from, and edit any such Content for any purpose, commercial, advertising, or otherwise on or in connection with, or relating to any product, and/or products, the Services, or the promotion thereof.
Furthermore, by using our Services, you agree to defend, and hold harmless, iRaw, its parents, affiliates, and subsidiaries, together with their respective employees, agents, officers, directors, shareholders and licensees, from and against any and all threats, and claims of alleged or actual infringements of any intellectual property rights, proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution raised by any third party against the iRaw Parties and you agree to reimburse the iRaw Parties for any loss, damage, defamation of character or costs incurred as a result.
You agree that you will neither post nor submit any User Generated Content in any manner whatsoever, nor will speak anything about iRaw and its parties which includes but is not limited its staff, owners, founders and any Parties that is unlawful, rude, disrespectful, slanderous, defamatory, derogatory, nor encourage others to do so. Violating this will result in Legal Action and you shall incur all costs, including claims for any and all damages.
Make sure the address you have on checkout/payment is CORRECT as your items will be sent to THAT ADDRESS and iRaw is not liable or responsible if you made a mistake or do not inform us of any changes at the time of purchase. If paying with PayPal, we send to your PayPal address, unless advised differently at the TIME of actual payment.
Refunds are NOT offered under any circumstance, including, but not limited to a change of mind. We reserve the right to replace a product in your order if it is out of stock. This includes but is not limited to any promotions, special offers from iRaw.
IF you deem a product/s to be faulty you must contact us within 72 hours of item/s being delivered, and you may be required to provide evidence including sending the item/s back to us for a Laboratory Analysis. If it is not found to be faulty or if it has been tampered with, iRaw will not reimburse you for the postage or any other costs assosciated with the return of the product/s and the product/s will NOT be replaced.
Tracking numbers are provided on all orders within Australia. You will be advised of your Tracking Number and it is your responsibility to track it with Australia Post and to liaise with Australia Post if you have any queries regarding it.
Your order/s is/are subject to the acceptance by iRaw and at its sole and absolute discretion, iRaw retains the right to refuse an order or orders without giving a reason.
Any offer made made by iRaw is strictly limited to 48 hours only unless stated otherwise. Any offer may end earlier if sold out of that which is being offered.
Any offer by iRaw can strictly not be transferred or cross over to any other brand/s that it may be associated with. Your order can take up to 42 BUSINESS DAYS to process. Not always, but we allow it as we produce for international businesses as well. All products are handmade and our staff do have holidays, weekends off and work normal hours, This does not include Public Holidays.
We always advise that you order well in advance so you’re not left without, taking into consideration the time it can take.
PRODUCTS AND PACKAGING
Containers, including bottles, sizes, jars and closures and all associated packaging may change from time to time or differ from pictures and photos depicted on the website or any media without prior notice.
Our Intellectual Property includes but is not limited to logos, photos, names, drawings, wording, tag lines, products, recipes, Modus Operandi, and creations. You are not to try and emulate what we do, or our formulas, nor put yourself in the same realm of promoting a brand or brands.
You do not have permission to use iRaw logos, photos or any of our information or IP without the written consent from iRaw which will also be subject to Terms and Conditions.
You understand that the use of the Services is at your own risk.
These Terms and Conditions of Use sets forth the entire understanding and agreement between you and iRaw.
Any legal issues will be dealt with and governed by the Laws in South Australia.